vintvinkl-jeans FAQ

how do I find the right vintvinkl-jeans size?

we have created the vintvinkl-table for you. this will help you to decide on the right size/height (104, 110, 116, 122, 128, 134, 140, 146) as well as the right model – stick or stone.

more details for the eight measurement positions will be found under facts – two skinny jeans models.

what is the difference between the vintvinkl-jeans skinny cut called stick and the skinny cut called stone?

stick

  • fit for a tarzan stick figure / jane stick figure / androgynous stick figure.

stone

  • fit for more muscles on your backside.

more details for the different 3D feeling will be found under facts – two skinny jeans models.

I cannot find my country on the vintvinkl delivery-list. can I still buy a vintvinkl-jeans from you?

we can also deliver to countries other than those listed.

if your delivery country is not on this list, please send us a direct email to service@vintvinkl.com and we will check all options for you.

what is the time taken to get my vintvinkl-jeans?

  • Standard delivery time Germany: 1 – 2 working days
  • Standard delivery time EU: 4 – 8 working days
  • Standard delivery time outside the EU: 8 – 15 working days

please see full details under Shipping/Returns.

I would like to return a product – how do I do it?

  • you can return your vintvinkl-jeans at any time within 14 days of delivery without giving a reason.
  • you have to request a digital returns-label by sending an email to service@vintvinkl.com.
  • we will provide to you directly a digital returns-label via our online-returnsportal.
  • print the returns-label or use the relevant QR-code.

more information will be found in our Shipping/Returns policy.

the procedure of the vintvinkl-jeans pre-loved process sounds complex. what do I really have to do?

in summary, it is not complex.

  • you have to buy a new vintvinkl-jeans from us.
  • you have to sell back to us and send back your worn and lived-in vintvinkl-jeans and keep your newly bought vintvinkl-jeans.
  • you give us the exclusive right to use your input:
    • vintvinkl-jeans: confirmed on pre-loved document I (hardcopy).
    • photo/sketch, story: confirmed on pre-loved document II (online or via hardcopy).
more details will be found under pre-loved.

are you buying back every vintvinkl-jeans?

  • we buy back every worn and lived-in vintvinkl-jeans regardless of conditions.
  • vintvinkl means most distinctive quality (= vintage) and perspective (= blickwinkel).
  • we are selling them in the future as a pre-loved piece with your jeans’ biography.

I created really good photos / sketches / a story for vintvinkl-jeans pre-loved. can I get the money and still keep my lived-in vintvinkl-jeans?

unfortunately no. only when we buy back your worn and lived-in vintvinkl-jeans and you buy a new piece from us, can you provide your photos / sketches / a story to us.

what do you as vintvinkl designer/makers personally love about vintvinkl-jeans?

  • the feeling of our special vintvinkl-jeans fabric on the body: versatile and adaptable.
  • the precise detail of the round stainless steel rivets and button.

have the four designs called gestalten been specially developed for vintvinkl-jeans?

yes, the four designs were specially created as original artworks by our in-house designer/maker.

is the vintvinkl-jeans story of the walnut tree real?

  • yes, the walnut tree really exists and continues to get battered by all types of weather.
  • yes, all four characters really exist around the walnut tree.
  • yes, the six-year-old fifth gestalt really existed and tragically died in a traffic accident on 29th August 2016.

sequel follows! register for our newsletter / follow us on social media channels to find out more!

questions or feedback:

please contact us via contact or by email service@vintvinkl.com.